Accessibility Statement

Our Commitment to Accessibility

Cienega Medical is committed to providing an inclusive and accessible digital experience for all users, including individuals with disabilities. We strive to ensure our website is accessible to people of all abilities and believe everyone deserves equal access to our services and information.

Accessibility Standards

We are actively working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines represent the international standard for web accessibility and explain how to make web content more accessible for people with disabilities and other users with access needs.

Our Ongoing Efforts

Web accessibility is an ongoing effort that requires continuous improvement. We regularly review and enhance our website to ensure it meets the needs of all visitors. Our accessibility initiatives include:

• Regular Accessibility Audits - We conduct periodic reviews of our website using automated tools and manual testing to identify and address accessibility barriers.
• Staff Training - Our team receives training on accessibility best practices and how to create inclusive digital content.
• Assistive Technology Testing - We test our website with screen readers, keyboard navigation, and other assistive technologies to ensure compatibility.
• User Feedback Integration - We actively seek and incorporate feedback from users with disabilities to improve our website's accessibility.
• Accessible Design - We design with accessibility in mind, including sufficient color contrast, clear navigation, descriptive link text, and proper heading structure.

Features We've Implemented

Our website includes several accessibility features:

• Keyboard Navigation - All interactive elements can be accessed using only a keyboard (Tab, Enter, Arrow keys, Escape).
• Screen Reader Compatibility - Proper HTML structure, ARIA labels, and alt text for images ensure screen reader users can access all content.
• Responsive Design - Our website adapts to different screen sizes and works with browser zoom up to 200%.
• Clear Visual Design - High contrast text, visible focus indicators, and consistent navigation help users with visual impairments.
• Form Accessibility - All form fields have associated labels and provide clear error messages.

Third-Party Content

While we strive to ensure all content on our website is accessible, some third-party services (such as our appointment booking system, embedded maps, and video content) may not be fully under our control. We work with our vendors to encourage maximum accessibility and seek accessible alternatives when available.

Feedback and Contact Information

Your feedback is important to us. If you experience any difficulty accessing any part of our website, have suggestions for improvement, or need assistance with any content because of a disability, please contact us:

We value your input and will respond promptly to accessibility concerns. Please provide as much detail as possible about the issue you encountered, including:

• The page URL where you experienced difficulty
• A description of the problem
• The assistive technology you were using (if applicable)

Known Limitations

We are committed to continuous improvement and acknowledge that some areas of our website may not yet be fully accessible. We are actively working to address these issues:

• Some older PDF documents may not be fully accessible to screen readers
• Some third-party embedded content may have accessibility limitations
• Video captions are being added to all video content

Accessibility Resources

If you need assistance accessing healthcare services at Cienega Medical, we offer:

• Language assistance - Interpreters available upon request
• Printed materials - Large print or alternative formats available
• Physical accessibility - All locations are wheelchair accessible with accessible parking

Legal Standards

We are committed to compliance with:

• Americans with Disabilities Act (ADA) Title III
• California Unruh Civil Rights Act
• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

Updates to This Statement

We review and update this accessibility statement regularly to reflect our ongoing efforts and improvements. This statement was last reviewed in December 2025.

Questions? Contact us at 323-655-8220 or visit any of our locations.